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 | | It has been DTDC’s constant endeavour to understand its customers’ requirements and provide products & services in alignment with such needs. While DTDC has been offering products to suit all its customers, it has also been continuously researching in developing new products & services, which provide its customers the added advantage. We have been conducting periodic market studies to gain further insights into our customer requirements, which help us in product design & development. Subsequent to a recent study we have conceptualized, designed & developed a product to offer guaranteed delivery. As part of its product development initiative, DTDC has designed a premium product keeping in mind the customers’ needs towards safe & swift delivery of important & time sensitive documents.
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| As a result, “DTDC Plus” was launched in April 2007 to serve and fulfill customer expectations for committed deliveries. With further market research & analysis, DTDC is now proud to present “DTDC Plus” in its new avatar from January 2008, in which Documents & Packages weighing up to 5 kilos can be shipped through DTDC. |
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| KEY FEATURES |
| - Guaranteed Next Business Day Delivery *
- 100% Money Back Guarantee if not delivered, within next business day
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| REACH |
| - Metro Plus - Tier 1 Service available between 6 metros of:
- Delhi
- Mumbai
- Kolkata
- Bangalore
- Chennai
- Hyderabad
- Zonal Plus - Tier 2 Service available from these 6 metros to select cities within the zone / adjacent states
[Zone in DTDC parlance refers to the 4 geographic locations in North, West, East & South of India]
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| CONTENTS & WEIGHT |
| - Available for Documents & Parcels [In conformance to IATA guidelines]
- Available up to a maximum weight of 5 kilos [Actual or Volumetric Weight, whichever is higher]
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| CUSTOMER SERVICE |
| - Dedicated desk @ each DTDC Regional Office managing DTDC Plus
- E-Mail alert to sender giving delivery information
- SMS alert to sender giving delivery information
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| PRICING |
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| DTDC Plus Rate Chart | |
Up to 500 Gms (In Rs.) | |
Addl 500 Gms or part thereof (In Rs.) | |
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| Metro Plus | 90.00 | 50.00 |
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| Zonal Plus | 70.00 | 30.00 |
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| - Fuel Surcharge @ 10% applicable on above rates
- Service taxes as applicable
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| * Next Business Day Delivery means any consignment picked up on day one will be delivered on day two, barring unforeseen circumstances (including force majeure) and provided that day two does not fall on a Sunday, public holiday or any local holiday at the destination city. |
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