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 | | It has been DTDC’s constant endeavour to understand its customers’ requirements and provide products & services in alignment with such needs. While DTDC has been offering products to suit all its customers, it has also been continuously researching in developing new products & services, which provide its customers the added advantage. We have been conducting periodic market studies to gain further insights into our customer requirements, which help us in product design & development. Subsequent to a recent study we have conceptualized, designed & developed a product to offer guaranteed delivery. As part of its product development initiative, DTDC has designed a premium product keeping in mind the customers’ needs towards safe & swift delivery of important & time sensitive documents.
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| As a result, dtdc plus was launched in April 2007 to serve and fulfill customer expectations for committed deliveries. With further market research & analysis, DTDC is now proud to present dtdc plus in its new avatar from January 2008. |
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| Plus Features |
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Assured Next Business Day / Second Business Day Delivery * |
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100% Money Back Guarantee if not delivered within committed delivery period. |
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* Next Business Day Delivery means any consignment picked up on day one will be delivered on day two and day
three for Second Business Day Delivery, barring unforeseen circumstances (including force majeure) and
provided that day of delivery does not fall on a Sunday, public holiday or any local holiday at the destination city. |
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| Plus Service |
| City Plus |
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Next Business Day (NBD) delivery available within the “Plus” cities to select Pincodes. |
| Zonal Plus |
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NBD & SBD delivery available within North, East, West & South zones to select Pincodes. |
| Metro Plus |
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NBD & SBD delivery available between the 6 metropolitan cities of Delhi, Kolkata, Mumbai, Bangalore,
Chennai & Hyderabad. |
| National Plus |
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Second Business Day deliveriey available between 4 Zones to select Pincodes at non-metro locations. |
| 2 PM Plus |
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Assured 2 PM delivery for select lanes and Pincodes. |
| Sunday/Holiday Plus |
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Services on Sundays & Holidays for select lanes and Pincodes. |
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| Note : |
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Available for Documents & Parcels (In conformance to IATA guidelines). |
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Available up to a maximum weight of 5 Kilos (Actual or Volumetric Weight, whichever. |
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Available for shipments of maximum value Rs. 5000/- per consignment. |
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| Plus Support |
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Dedicated desk @ each DTDC Regional Office. |
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E-mail alert to sender giving delivery confirmation. |
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SMS alert to sender giving delivery confirmation. |
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| Plus Pricing |
| Frist 500 gms |
| Plus Services |
City Plus |
Zonal Plus |
Metro Plus |
National Plus |
| NDB |
Rs.50 |
Rs.70 |
Rs.90 |
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| SBD |
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Rs.90 |
Rs.110 |
Rs.125 |
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| Additional 500 gms or part thereof |
| Plus Services |
City Plus |
Zonal Plus |
Metro Plus |
National Plus |
| NDB |
Rs.10 |
Rs.30 |
Rs.50 |
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| SBD |
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Rs.50 |
Rs.70 |
Rs.80 |
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| Note : |
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2 PM @ 50% extra on basic rates + other taxes and surcharges extra. |
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Sunday / Holiday service - Self collect : 50% extra on basic rates + other taxes and surcharges extra. The consignee is required to collect the
consignment from DTDC office. |
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Sunday / Holiday Delivery - Delivery by DTDC: 100% extra on basic rates + other taxes and surcharges extra. |
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Fuel Surcharge @ 20% (subject to change, please confirm at the time of booking). |
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Service Taxes, as applicable. |
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Volumetric Weight Charges applicable – Volumetric Weight is calculated as : Length x Breadth x Height (in Cms) divided by a factor of 6000. |
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