Corporate Profile...

• DTDC Core Solutions
• Customer Value Additions
• Infrastructure
• Future

DTDC Core Solutions
DTDC uses cutting edge, world class technology and best of breed solutions deployed across the country for swift movement of consignments and value add to your business

Customer Value Additions
Customers can directly track their consignments at our web site.
We have special computer based booking procedures so that bulk consignments can be handled efficiently

	Customers can directly track their consignments at our web site in www.dtdc.com using our Consignment numbers or their own reference numbers.
	We provide group tracking for special customers so as to improve their efficiency.
	Our tracking is also available to GSM and CDMA mobile users through SMS.
	We can address customized data requirements of our users, apart from the above facilities.
	We have special computer based booking procedures so that bulk consignments can be handled efficiently.
	We make extensive use of bar code scanners and electronic weighing machines across our entire network to ensure accuracy and integrity of transactions, which ensures safe and efficient transhipment of your parcels and documents.
	In short, we can customize our IT solutions to your needs.
	Very large number of our franchisees are part of our email network on www.fr.dtdc.com domain and thus have access to our Corporate and Regional Offices on near real time basis., helping them to solve your queries and concerns.

	We have over 300 POPs who can link with our central database. Our wide area network provides synergy too our large physical network, which is our USP.
	We use heterogeneous modes to link to our central database - leased lines, Digital Subscriber Lines (DSL), Cable and dial up lines.
	We have few Servers and many desktops running diverse applications. At our Corporate Data Centre at Bangalore, multiple Xeon processor based IBM Servers, ASIC based Firewalls and Enterprise Class Gateway anti-virus solutions are deployed.
	We have an efficient and strong email network across the country for a better and fast communication.
	We handle close to 400 million transactions on our IT systems.

Future

	We recognize technology will play a major role in our business segment in providing end-to-end solutions. We are looking at solutions which will help data capture and dissemination from origin desk to the target desk.
	We recognize the need to re-architect the solutions based on what is best for our customers. We are investing more than 4 crore for Centralization.
	Our future tech deployments will be totally customer centric with an eagle’s eye on cost and quality.